Privacy

Docfolio hosts documents that businesses share with their contacts. This page explains what is recorded when you open one, and why.

Effective 26 October 2026. Docfolio is the operator of this service.

What is recorded when you open a shared document

When you open a document on Docfolio, we record that it was opened, the time spent on each page, the type of device and browser you used, and an approximate location (city and country) worked out from your connection's IP address. We do not store your IP address with these records.

Your name and email address are recorded only if the sender created a personal link for you. In that case the views on that link are linked to the name and email the sender entered when creating it.

Why

The only purpose is to let the sender know that their document was received and read, so they can follow up at a sensible time. The sender sees these records and may receive a notification when the document is opened.

Cookies and local storage

Docfolio keeps a random identifier in your browser's local storage so that your visits to a document are counted together, and remembers a personal link so a later visit to the same document is linked to it. A first-party cookie is set only in the sender's own browser, so the sender's visits to their own documents are recognised and not counted. Docfolio does not use advertising cookies or third-party ad trackers.

What we do not do

We do not sell your data, use it for advertising or share it with advertisers. Viewing a document does not require an account.

Who processes the data

Docfolio uses service providers to run the service: a hosting and content delivery provider, an email delivery provider for the notifications sent to the sender, and a writing service the sender may use to draft their follow-up messages. They process data only to provide those services.

How long it is kept

Viewing records are kept for as long as the document stays on Docfolio. When a document is deleted, its viewing records are deleted with it. You can also ask for your records to be deleted at any time, as described below.

Your rights

You can ask to see, correct or delete the records about you by emailing [email protected]. Please include the link you received so we can find the right document. You can also contact the sender who shared the document with you, since they decide how they use the information they receive.

Changes

If this policy changes, the new version will be posted on this page with a new effective date.